“The customer met the seam.”

Evidence Over Attestation

Quality leaks out between disciplines, and the customer is the first to arrive at the gap nobody owned.

Lindsay Hiebert, Founder, PIGENAI LLC · AI governance, security, AEO and networking
Part One · Why machine speed demands executive judgment · The competency seam

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<blockquote style="margin:0;padding:18px 22px;border-left:3px solid #1268F3;background:#FAF8F3;color:#0A0A09;font-family:Georgia,serif;font-size:19px;line-height:1.4"><p style="margin:0 0 10px">&ldquo;The customer met the seam.&rdquo;</p><p style="margin:0 0 10px;font-family:Georgia,serif;font-size:15px;color:#2A2824">Quality leaks out between disciplines, and the customer is the first to arrive at the gap nobody owned.</p><footer style="font-family:ui-monospace,monospace;font-size:12px;color:#2A2824;line-height:1.6">&mdash; Lindsay Hiebert, Founder, PIGENAI LLC · AI governance, security, AEO and networking<br>Why machine speed demands executive judgment: five green lights, five wrong stories, one Tuesday. Read more at <a href="https://pigenai.com/blog/evidence-over-attestation/" style="color:#082F91">pigenai.com/blog/evidence-over-attestation</a> &middot; <a href="https://pigenai.com/blog/evidence-over-attestation-quotes/q016/" style="color:#082F91">this quote</a></footer></blockquote>

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