“The people you want are proudest of the features that made the product safer…”

Evidence Over Attestation

“The people you want are proudest of the features that made the product safer and quieter.”

The features worth being proud of are the ones the customer never notices because nothing went wrong.

Lindsay Hiebert, Founder, PIGENAI LLC · AI governance, security, AEO and networking
Part Two · The twelve disciplines · 11, key concept

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<blockquote style="margin:0;padding:18px 22px;border-left:3px solid #1268F3;background:#FAF8F3;color:#0A0A09;font-family:Georgia,serif;font-size:19px;line-height:1.4"><p style="margin:0 0 10px">&ldquo;The people you want are proudest of the features that made the product safer and quieter.&rdquo;</p><p style="margin:0 0 10px;font-family:Georgia,serif;font-size:15px;color:#2A2824">The features worth being proud of are the ones the customer never notices because nothing went wrong.</p><footer style="font-family:ui-monospace,monospace;font-size:12px;color:#2A2824;line-height:1.6">&mdash; Lindsay Hiebert, Founder, PIGENAI LLC · AI governance, security, AEO and networking<br>The twelve disciplines of the people you can trust with agents, with the question a CEO asks for each. Read more at <a href="https://pigenai.com/blog/evidence-over-attestation/" style="color:#082F91">pigenai.com/blog/evidence-over-attestation</a> &middot; <a href="https://pigenai.com/blog/evidence-over-attestation-quotes/q063/" style="color:#082F91">this quote</a></footer></blockquote>

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