“Define "done" before the first instruction. In the customer's terms, and before the work begins.”
Defining done in the customer's terms, before the work, is what stops an agent, or a team, from certifying its own flaws.
Lindsay Hiebert, Founder, PIGENAI LLC · AI governance, security, AEO and networkingPart Three · The standard in five rules · The five lines
Post on LinkedIn opens a composer with the line, its explainer and the read-more link, ready to make your own; Post as a quote adds the attribution and this page's link so the card renders. The attribution stays in the article either way.
Embed (copy and paste):
All quotes and insights · Read the source